The agile organization has become the benchmark for success in the 21st century—adept at adapting to changing circumstances, responding creatively to new opportunities, solving problems and forming alliances with like-minded entities.

The key to creating an agile organization is to balance organizational and individual requirements by supporting three processes: innovation, adaptability and resilience. Innovation is about creating the future; adaptability is changing organizational structure, systems and processes to foster innovation or respond to external threats and resilience is supporting individuals in taking responsibility for change.

Equilibria’s change consulting activities are designed to support client’s development of these three processes:

Innovation

Innovation is grounded in both strategy and practical implementation:

55Clarify strategic issues and determine strategic direction

Includes design parameters, the level of acceptable risk, theoretical and practical frameworks employed to both implement and measure results

55Evolving/redesigning current services

Simulating what it will be like working in and delivering services through new organizational forms, processes and systems

55Creating new services

Includes developing new organizational capacities, expanding capabilities into new areas; exploring future requirements; developing a new service delivery model

Adaptability

Adaptability is a key resource in an organization’s ability to respond to external change:

55Examining operational requirements in relation to changing customer needs and opportunities

Includes a review of processes for rapid response to changing conditions; services provided; organizational structure, systems and technology; competencies for management, communications, delivery and support personnel

55Defining organizational development requirements for a new delivery model

Incorporating dynamics of change and transition into planned reorganization

55Redesigning organizational structure and processes

55Developing market presence/branding for revised service offerings

Resilience

The change resilience of the individual members of an organization will determine the success or failure of any project:

55Managing implementation and change / transition

Attending to both concrete issues of performance as well as the psychological issues of transition

Successful organizations depend on insight, dedication and focused action to achieve results and make a difference. Equilibria can provide the insight and expertise you need to meet the challenges you face and to help you realize your organization’s objectives.

For more information regarding agility and organizational design, please see the section on Change Architecture.